Free Shipping


AK-Interactive offers to our customers, the option of Free Shipping for your purchase.

Listed below are the minimum purchase amount of AK-Interactive products to qualify for free shipping:

  • Peninsula and Portugal: 30 euros
    • Balearic Island, Canary Island & Ceuta/Melilla: 40 euros
    • Canary Island shipping has a temporary tax of 20€ due to COVID situation. Once this situation ends, this tax will be removed.
  • European Union: 70 euros
  • Rest of the world: 180 euros

Once your cart has exceeded the indicated amounts, to enjoy the free-shipping you must to select the free shipping checkbox in step Checkout-02 page. Besides, if you need a special delivery, note at “customer’s notes” field on the same Checkout-02 page, which will be taken into account for the processing of your order.

The minimum amount (subtotal amount) which AK-Interactive has established to allow to finish your web-order are 10 euros. **Important: If your cart does not reach the listed amount you could not finish your order**



  1. The orders which wont have a real contact telephone, AK-Interactive wont be responsible of them. This required field in the order is needed by the Courier service to contact with the owner of the order to delivery them.
  2. AK-Interactive reserves not to accept the ordered orders which contains its shipping address as P.O. BOX , therefore will cancel the orders which must be sent to P.O. BOX.
  3. AK-Interactive reserves the right to refuse service to anyone or cancel any order/account if anyone breaches our shipping or payment policies.
  4. If your order contains “Pre-Order product“, the complete order (all products) will shipped once the Pre-Order product will be available in stock (see the Pre-Order product release date at its product page).
  5. Worldwide shipping
  6. Orders can’t be modified once the order has been processed and paid it.
  7. All prices shown at are correct as long as there are no errors, therefore, AK reserves the option to modify or cancel the order once notified to the customer.
  8. Each  modification during delivery time on shipping address has its associated additional cost, therefore any additional change / turn about the shipping address or contact information be charged to customer account before its delivery.
  9. 48 hours is the time to verify all the received order is fine.
  10. 14 natural days is the time to return the order/product. Once this time passed we will not accept the return owing to defective/spoiled products. Customer will assume the return cost.
  11. To claim any return, customer must facilitate us some photographs about the spoiled/ruined product to
  12. All returned items must be an unused/unopened.
  13. All the taxes of returned products be charged to customer.
  14. All the shippings must contains the contact phone (required field data during checkout).
  15. In case of your order would have any issue or update along its processing, AK-Interactive will contact with you through of your registered customer email, so please, stay tuned of your email.